I just came across a specific video and I remembered your comment. This whole video is good but you can start watching from 8:42 and 10:49 marks since you requested for a timestamp.
https://youtu.be/Z0DF-MOkotA?si=fvqW4_rqwnKfsuVz&t=522
And if you have 24 minutes to spare here is another video with packed full of examples.
Don’t forget about alienating your early adopters with your extreme ideology who were willing to ignore all the quality control issues. They would’ve come to buy the second or third car if only Musk knew how to keep his mouth shut.