The hybrid fulfillment tactic known as buy online, pickup in store is proving resilient in postpandemic retail business

  • Ffkhrocks@lemmy.world
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    1 year ago

    For me it’s a mixture of the same day receipt of the item and the unreliability of Amazon lately.

    Amazon does nothing to honor the times they promise. When a “next day” delivery is suddenly a two day delivery they just quietly update the estimate and don’t compensate for the delay. At least buying from a store with local pickup, I’m getting it when I expect.