• cosmicrookie@lemmy.world
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    1 year ago

    FAQ is one of the most annoying things ever invented. Besides trying to find a way to contact a company.

    • EarMaster@lemmy.world
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      1 year ago

      I recently called a support hotline (after reading the FAQ) and they had a complex Dial-X-If-You-Have-This-Problem structure which on every end just had a person reading the FAQ entries. There was no way to reach an actual person…