• LedgeDrop@lemm.ee
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      1 year ago

      I absolutely agree : our company used slack, Google docs, and self-hosted exchange.

      Eventually, MS forced us to replace our self-hosted exchange for MS’ cloud solution. This was basically a ramrod for shoveling O365 and having it replace Slack with Teams and Google Docs with O365.

      The migration was painful… going from “I have the exact tools I need for the job” to “jebus, this is the best MS has? On Teams I can only see 4 people at the same time? What was MS thinking”.

      • Matt Shatt@lemmy.world
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        Not sure why yours doesn’t let you see more than 4 people. I’m in a call with 12 and I see them all. That being said, Google docs, etc. beats Word and Excel hands down in the area of collaboration and a few other minor points. I hate being stuck in one ecosystem that way.

        • LedgeDrop@lemm.ee
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          1 year ago

          Wow, 12 - you’re living the dream ;)

          Could you share your setup? I’m on Linux, but I’ve tried both Edge and Brave. Both only show 4 people.

          When a 5th person joins, I need to switch to the “group view” (?), which has a auditorium background and crude attempts by Teams to “crop” people from their background.

          It’s such a perfect summary of my Teams experience : you want something simple (ie: see 5+ people) and MS delivers the most useless feature… I cannot even call it half passed, cause I’m certain the “group view” took far more engineering effort than it would have taken to just show 5 or more people on the screen.

      • Xenxs@lemmy.world
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        1 year ago

        My company only uses Teams and it works fine from what I can tell, what’s so bad about it?

        • Spedwell@lemmy.world
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          Lots of weird polish issues in my opinion… One that really peeved me was (for a while at least) you could search for a message, but there was no way to jump to that message from the search results. So you couldn’t read the context unless you scroll all the way back up.

          But primarily it’s that the mechanics are different from things like Slack and Discord in ways that are just less intuitive.

          Channels function more like announcements + comments rather than a chat—you are really shoehorned into posting a “Topic” and discussing it in the replies. There’s no way to carry a linear conversation in a channel otherwise. And to load replies you have to keep clicking “see more” as if this is a social media site, so it’s very annoying when your 800+ comment critical discussion happens there. Not to mention notification settings aren’t granular enough, so you either get hammered by all activity, or remain oblivious to discussions which may have popped up in an older Post.

          What tends to happen in my experience is small working groups spawn off a group chats because the flow is better for daily conversation there than in Channels. Which, of course hides this activity from anyone not in the chat. And group chat’s are entirely linear in Teams—you don’t have threads the way you do in Slack, so chat history tends to get messy quick.

          The channel-then-thread organization Slack uses is much more natural for the teams I tend to work on, because you just have the one main discussion which can be segmented into threads as needed.

          • SCB@lemmy.world
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            1 year ago

            No company will ever use Discord as a replacement for Teams. It’s not nearly secure enough

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            1 year ago

            Hmm ok I guess those are valid points. My company doesn’t use Teams for anything else besides meetings or as s chat app. There’s no actual work being done through it

        • Kuma@lemmy.world
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          It is a nightmare for us consults that is added as guest so we can join the calls and groups… You need to jump between tenants and many have problems with seeing stuff or even be able to join a group. The preview is a bit better, I still need to jump between my customers tenants but now I at least get a notification if they write to me (have missed so many calls and messages…)

          Edit: spelling

        • Kethal@lemmy.world
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          1 year ago

          I find it disorganized, poorly designed and buggy.

          To test your quality, you need to make a test call, where it dials, rings, and connects. Then it plays a little message and you record after the beep, then it plays it back. For every other program I’ve used, you hit test, talk, then it plays it back. The Teams methods takes at least three times longer, incredibly annoying when trouble shooting.

          If you start a test call, and hang up before it connects, it will ring on your computer forever.

          There’s a keypad where you dial numbers. When you connect and need to press numbers in an automated menu, you can’t use that key pad. There’s a different keypad behind a pop-up menu.

          Some companies use letters in their phone numbers, like 1-800-AWESOME. It doesn’t sort that out for you. If you type letters it tries to call then immediately hangs up without explanation.

          These are all pretty small things, but there’s already better things out there that don’t have these problems. It’s also almost unbelievable that it’s like this. Teams is at least version 3 of MS’s foray into telecommunications software, and it’s developed by a team of career professionals. It’s absurd that it’s so unpolished.

      • Syndic@feddit.de
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        1 year ago

        Serious question, I don’t get the “forced” part. Could you clarify this for me?

        • GreyBeard@lemmy.one
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          Microsoft has been making hostile moves on licensing for on-prem/non subscription products for a while now. They want you to give up on local resources. Of course you could go to a competitor, but the only large competitor in the US is basically Google, and their offerings are not well tailored to business.

          • Eheran@lemmy.world
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            I still don’t get it, how did Microsoft force them to switch? Offering something is not forcing?

            • Thadrax@lemmy.world
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              Microsoft used to offer cheaper licenses for Exchange for small companies. They have discontinued those cheaper offers for current software versions which means for many smaller companies, buying a Windows Server license and Exchange got prohibitively expensive and after end of life of those old versions the only feasible option forward was to switch to the cloud version of Exchange (and thus a subscription).

        • LedgeDrop@lemm.ee
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          Basically, my company is tightly wed to using outlook and exchange.

          We would have liked to have kept all this “on-prem”. Meaning, we have physical machines running in our company network that has paid licenses for exchange.

          The “force” that Microsoft has applied, is that we will not be allowed to purchase licenses for exchange (disclaimer: I don’t know if the licenses are not available/discontinued or if it’s not cost effective - I wasn’t involved in those conversations). Long story short: If we want Outlook/Exchange we must use MS Cloud solution. Depending on your organization’s size - this cost us an ungodly amount of money but (and here is where the anti-trust is) you get Office 356, Teams, and the rest of the MS eccosystem “for free” (or at a deep, deep discount).

          This means the cost of Cloud Exchange (which includes Teams, O365, etc) . Was about the same (maybe a little less) than what we paid for “on-prem” exchange, plus Google docs, plus slack, plus Zoom. However, since “on-prem” exchange isn’t available - our only other option would be to ditch exchange for Google (which costs a lot more) or some open-source solution (which probably won’t integrate seamlessly into outlook).

    • elgordio@kbin.social
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      1 year ago

      Yeah. There must be tons of places that would choose Slack, or another alternative, over Teams if they weren’t getting Teams bundled into a piece they were already paying.

    • rodolfo@lemmy.world
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      Let me disagree. My workplace is deep in ms “stuff” - dotnet development + other windows only stuff. Honestly, I got to use a lot of sw for online meetings due to c-19. Well, teams is as shitty as the others. Or good as the others. Depends on what you like to hear. I got used to it, and it does what it must almost always; very often what it should do. I’ve to say something more, but I don’t want to look like a fanboy or similar.

  • SpacePirate@lemmy.ml
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    I can understand Teams in Office, particularly O365 for organizations… what I don’t get is Teams being mandatory in Windows 11…

    • Aurelian@lemmy.ml
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      Seriously you can’t have windows without having teams now?

      I have a feeling when I finish rebuilding my gaming PC I’m not going to be a fan of using windows again…

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          Ugh. I’ve been wanting to switch for a while but that’s a bummer to hear. I might just have to bite the bullet and deal with buggy drivers. Back when I got my monitors like 6 years ago there wasn’t a ton of options for sub-5ms IPS displays with adaptive sync technology so I had to go with Acer Predators and G-Sync but now I’m kinda stuck with NVIDIA. I’m sure there’s more options for monitors now but I’m not dropping that kind of money on monitors again.

          Unless something has changed? Is GSync still proprietary? (Edit: looks like G-Sync does work on AMD cards now but only for newer monitors, dang.)

          Ironically, I remember not long ago it was AMD that used to have the crap Linux drivers.

          • bingbong@lemmy.dbzer0.com
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            All you really have to do is make sure the distribution of Linux you’re installing supports Nvidia out of the box. Their drivers are not that bad anymore, they used to be much worse.

            • jabjoe@feddit.uk
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              Just not true. We got a reconditioned laptop with a “NVidia upgrade for free” when we order Intel for a reason. My advise was to return it. This was ignored. Regardless of open or closed, Wayland or XOrg, graphics doesn’t work flawlessly. It’s a case of choose your bugs. The least bugs is XOrg and closed, but it’s still not prefect (artifacts with window shadows sometimes). Switch to vtty and back a few times and it will poo itself. Slowly.

              For nearer the edge distros, like Debian Testing, NVidia is pretty much guaranteed to break completely.

              Closed drivers just don’t work in a open system. They just don’t keep up.

        • Aurelian@lemmy.ml
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          1 year ago

          My steam deck has been a god send! I am definitely looking forward to using Linux or trying it when I get to rebuilding my PC.

          My biggest hope is that by the time I rebuild anti cheat for games like destiny 2 will work…

      • HamalaKarris@lemmy.world
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        I have been using windows exclusively for 20 years now but just made the switch to Linux (EndeavourOS - an arch distro) 1 week ago and I couldn’t be happier!

        99% of all applications that I use work just as well (including games) and for the very very few that won’t work (like Valorant) I am using a dual boot setup. The reason that I made the switch was that I got anxious with W10 EOL approaching since I would rather stop using windows altogether than using W11.

        • mrmanager@lemmy.today
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          1 year ago

          You will be really thankful for learning Linux in the future, the way big tech is going now.

      • steltek@lemm.ee
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        1 year ago

        When can I get an iPhone without iMessage being preinstalled? Microsoft is, if anything, late to the party on this kind of anti-user BS.

        • Saneless@lemmy.world
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          Or any of the i shit on there. And can you still not even change the default app for some things?

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            Last I checked, opening links in iOS with alternate browsers is very app-specific and requires a hack using a different protocol. E.g. Chrome registers itself as a handler for the “httpChrome” protocol and the app needs to do Open("httpChrome://lemmy.ml"). It’s far worse than anything Microsoft did with IE back when they got sued.

        • Dark_Blade@lemmy.world
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          Microsoft is, if anything, late to the party on this kind of anti-user BS.

          …do you not know about the IE lawsuits?

        • zikk_transport2@lemmy.world
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          iPhone without iMessage being preinstalled?

          Someone wants a choice, yet chooses platform that does not provide a choice? Wondering if there is any other platform that allows you to customize your phone. Hmmm. 🤔🤔🤔

          • steltek@lemm.ee
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            Hooooooold on, let me be crystal clear: I’m never buying an iPhone.

            The point was that if the EU is going to go on an anti-bundling campaign, there’s a long line ahead of MS Teams of more egregious behavior.

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        Seriously you can’t have windows without having teams now?

        you can just uninstall it

      • JDubbleu@lemmy.world
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        I personally do a ton of game streaming to my Steam Deck which is my main driver for using Windows as it works better with NVIDIA Shield + Moonlight, but I highly recommend you give Pop!OS a try. I’m very pro-linux, but for the longest time it just wasn’t there for gaming and I didn’t recommend it. With Valve going full steam ahead for the Steam Deck, Proton has gotten so good that for 95% of games things just work out of the box without any issue. Wine even has support for Easy Anti Cheat now and more features are coming every week.

  • steltek@lemm.ee
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    I’m not an expert on EU antitrust but these things seem like they naturally go together. After all, Outlook comes with Office, right? Is that not a communication and collaboration tool?

    • CriticalMiss@lemmy.world
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      Well… that depends on who you ask. Some say that Teams being a part of the bundle is anti competitive (which it is). Outlook used to be only a mail client, so it made sense when it was part of the Office package, as one thing that an Office user needs, is an email client. Exchange servers had to be hosted by the company. However nowadays, you get the client and the infra for a subscription based model so it was kind of grandfathered in, I guess. If I as a company say I’m not interested in Teams and want to not pay for it as I do not plan to use it, msft will tell me it’s not possible. Therefore, businesses like Slack can never succeed because I as a company will never look at alternatives if I already get a messaging app built into my Office suite.

      I dunno, I’m just mumbo jumbing really and not a lawyer (or an EU citizen, for that matter). I just hate Teams.

      • fraydabson@sopuli.xyz
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        1 year ago

        I think this is a great explanation. Teams really is anti competitive and the way you laid it out made that easier for me to understand.

      • Steeve@lemmy.ca
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        Therefore, businesses like Slack can never succeed because I as a company will never look at alternatives if I already get a messaging app built into my Office suite.

        I’d like to see evidence of this, because I don’t really believe it in practice. In my experience Office is always installed, but that doesn’t stop companies from also using Google sheets and docs as well, shit I worked somewhere that used Lotus Notes too. Multiple video call services were used at my last job, Zoom and Workplace. I’ve got multiple types of SQL databases that I use daily, SQL Server, Postgres, Oracle, and even sometimes Access which is included in the Office suite. Companies love redundancy.

        • CriticalMiss@lemmy.world
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          1 year ago

          https://techcrunch.com/2020/07/22/slack-has-filed-an-antitrust-complaint-against-microsoft-teams-in-the-eu/

          Not sure exactly what evidence I can show you other then myself being a sysadmin for companies who used the M365 suite and refused to use anything other then teams for communication. Anytime we brought up an alternative (even Zoom) it was always shot down by finance who said “we already have Teams”. Same thing for Slack.

          • Puttaneska@lemmy.world
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            1 year ago

            Yeah we have the whole 0365 package at work. It’s just not fit for purpose.

            Teams also worries me in that it’s incompatible with Safari’s security settings. I don’t fully understand what that means it’s doing but MS’s fix is to turn them off. Great.

            • Clegko@lemmy.world
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              1 year ago

              How is it not fit for purpose? Legitimate question - as an end user, I’ve used Teams, Slack and Google’s Hangouts/Chat/Business Chat (whatever the fuck they call it now) and they’re all functionally the same. Chat, video calls, audio calls, etc - they all work fine. They’ve all had extension ability and webhooks and everything.

              • Puttaneska@lemmy.world
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                1 year ago

                How is it not fit for purpose? You’ll wish you never asked! 🤣

                I guess it’s worth bearing in mind that, AFAIK, organisations’ O365 suites are in part bespoke so things that are bad at one company might be just to do with its specific implementation. But this is part of what makes O365 bad: if you need to find out how to get something to work, the on-line help is often useless, because it won’t apply to your own company’s set up. E.g., menus & buttons might be different.

                OneDrive is probably the worst offender. Here are problems that I’ve noticed, or heard about:

                1. General MS problem with characters in file names—i.e., files won’t sync them until you’ve worked out which file needs to be renamed. There’s no built in renaming tool, which I imagine is pretty easy to implement. But the bigger problem is that I’ve been in the situation where I’ve had to retain and share original documents, for quasi-legal reasons. I can’t change anything. The workaround I have to implement is to zip the original file and name it something that OneDrive likes.
                2. Many people in my organisation work on projects with people out of the organisation. It is possible, though not easy, to achieve this; but sharing ceases after a few weeks.
                3. Apparently, OneDrive has problems with subfolders: they disappear!

                I’ve used several other cloud services which don’t suffer from any of these problems.

                SharePoint:

                1. Sharing is confusing. I’ll often receive links to Office documents that don’t have the right permissions, or somethings failed. Lots of emails get sent from recipients to sender asking them to fix the permissions so that they can do their jobs.
                2. Excel in SharePoint is really poor. Many important desktop functions are missing. Worse, filtering and sorting operates on the SharePoint document, not on the specific user’s view of it. This has created problems where one person filters an Excel spreadsheet so that they can process things for their job and this means that another person, with a different role, can’t see things that they need to for their job. Some people download the Excel file to work on locally, then edit the SharePoint version, as a workaround; so that defeats the whole point of SharePoint.

                Teams

                Perhaps not-fit-for-purpose is an exaggeration; but these features are, at least, inconvenient.

                1. Often poor quality, video; often with cut outs.
                2. You are muted, by default, on joining. This makes sense for big meetings; but it happens even on one-to-one meetings.
                3. Excessive power use. My laptop needs to be plugged in to use Teams and it’s the only time that the fan kicks in to keep it cool.
                4. You can’t mark a message as unread & pinning is not salient. So if you read a message that you can’t process at the time, it’s easy for it to get lost in the swamp.
                5. New messages, within a Team, are not indicated at the top level. You need to go into the individual Teams area to see if anyone has contacted you there.
                6. You can’t use Teams on Safari—I think that this is something to do with the security settings+weird things that Teams want to do.
                7. As with OneDrive, using Teams with people out of the organisation is not straightforward.

                Outlook

                1. As with Teams, new messages that are sent to subfolders are not indicated at the top level. This means that you either need to keep the uppermost folder open, defeating the point of sub-folders; regularly check; or miss emails.
                2. The mail rules are useful, but there are some important Boolean operators missing so you often can’t get them to work in quite the right way.
    • Saneless@lemmy.world
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      Yes. If they argued that oh no, we can’t have excel in office. That’s just too many products bundled together, I’d be pissed

    • Clegko@lemmy.world
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      That’s kinda what I’m thinking. It’s just a new app that is part of Microsoft Office but also available standalone. Pretty sure you can also just… not install it during Office install, just like all of the other apps. They all work independently of each other.

      • br3d@lemmy.world
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        Except Outlook only lets you add Teams meetings to appointments, not Zoom, for example. Teams is prioritised in several other parts of MS Office suite

        • vinzen@lemmy.world
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          You can actually add zoom meeting links to outlook by default. I do it every day at my company, and we don’t use Teams at all.

          • br3d@lemmy.world
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            I’ve got the new Outlook interface and it’s not there. There are only three tabs on the top: Home, View and Help. The only online option is Teams, as in this screenshot

            • Syndic@feddit.de
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              It’s a third party plugin. It’s not there by default. You need to manually install it.

    • GrodanBoll@feddit.nu
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      Totally agree. Teams may not be the most fun messaging app. But to me it’s a part of the office package.

  • Saneless@lemmy.world
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    I’m no big fan of MS. And even if I were, using Teams would make that praise fall in the shitter

    But I’m tired of these groups arguing that something should be less complete as a good thing

    Why doesn’t Yamaha sue Honda for including their own radio in the car? And surely customers would be irritated that they had to go and get another fucking radio

    If I buy “Office Suite” I want it to have all the products included. If I think teams sucks I can get something else

    If they make it difficult for that, like they did with IE, that’s a different story. But merely including it? Come on

    They tried that shit with antivirus. I’m GLAD MS includes defender. If I had to get all that shit separately, I’d be irritated. And if I don’t like defender, I’m free to get something else

    • dantheclamman@lemmy.worldOP
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      I use a lot of MS products. But when they try to trick me into using their browser every time I update, I have to dig through settings to remove Teams,and I have to install a third party app to choose the browser and search engine used from search bar, it’s clear they’re running amok

      • Saneless@lemmy.world
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        Well that’s the kind of shit I was talking about with actual issues. It’s annoying

        Same in edge where it keeps trying to enable recommendations and other trash. Even now on my phone it keeps trying to send notifications to get me to use bing chat gpt. You’re a glorified wallpaper rotation, gtfo

        I keep edge as my default for work. It’s just easier with the typical shitty intranet that breaks down if you use a different browser

    • Dark_Blade@lemmy.world
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      Because it’s more important for businesses to be able to compete for your eyeballs than it is for you to get a usable product out of the box.

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      First, it’s not a very good analogy. Second, you can put a different radio in your car; you can’t remove Teams without removing all of Office. Third, people would be pretty mad at Honda if their cars shipped with a piece of shit radio instead of something at least nice.

      Edit: I take back the part about uninstalling Teams. You can do that. I was thinking of Skype for Business.

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        Teams without removing all of Office.

        Do you mean specifically on 11? Because on 10 you absolutely can.

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      Other chat companies would have great difficulty competing when Teams is bundled with Office 365.

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        1 year ago

        It’s not bundled is it? Functionality comes with the licence. For example our teams usage is dependant on our Office 365 E5 licencing, which costs money. Word comes bundled with office yet no complaints. Google spreadsheet comes bundled with google workspace.

        It’s also got native integrations with SharePoint, Azure, windows and anything Microsoft. And even then the functionality and user experience is alot better than the competitors. I hate WebEx with a passion.

        • dantheclamman@lemmy.worldOP
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          1 year ago

          Whether or not the software is good or not (I personally can’t stand Teams) is not relevant. It’s about whether a company is using its present market dominance to shoehorn itself into a new product segment. Teams is available by default in most o365 packages

    • phillaholic@lemm.ee
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      1 year ago

      In General, using a part of your business that’s on top to boost another part of your business that is not is typically seen as anti-competitive. Office is clearly the market leader, but Teams isn’t.

      IMO, the EU needs to do with Edge and Office. There is now a toggle in Outlook that ignores your default browser and opens everything in Edge. It’s ridiculous.

  • NekuSoul@lemmy.nekusoul.de
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    1 year ago

    It’s certainly not wrong to take a look into Microsoft and its subscription business, but I don’t see much success in pressing this particular point: Not only was there always some sort of free version of Teams since 2018, but since 2022 there has been a Teams Essentials subscription, a version that doesn’t bundle O356.

    If anything I’d like some compensation for the loss in sanity you get trying to understand the dozen different subscriptions and (incompatible) versions of Teams, all of which are confusingly named.

  • Hiru@lemmy.world
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    1 year ago

    I’m all into inspecting big companies like Microsoft but this seems a little bit like, over reacting?

    • dantheclamman@lemmy.worldOP
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      They relentlessly try to coerce us into using their browser, messaging, and Bing using windows. They undermine developers of apps like Firefox who try to sidestep their restrictions. They clearly need to be reined in

        • dantheclamman@lemmy.worldOP
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          1 year ago

          How they pick cases is mysterious to me. I would go after them about Edge first, where they’re doing real harm to Firefox, and Bing. Both of these are also pushed through Office. But maybe there are chat apps based in Europe that provide them jurisdiction, I don’t know enough about it.

  • ram@lemmy.world
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    1 year ago

    I remember a similar case regarding Windows shipping with IE. Whatever happened with that?

    • kshade@lemmy.world
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      1 year ago

      They added a browser choice window to Windows 7 where you could select and download a web browser to install. It isn’t present in Windows 10 and on, possibly wasn’t in 8 either.

    • Clegko@lemmy.world
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      Because there’s nothing better. Not for lack of trying, of course, but because Office is such the juggernaut it’s hard to iterate on it while also keeping up with current features.

      Note: I’m talking for business/finance, etc work, not home work where LibreOffice and OnlyOffice are perfectly cromulent.

      • samokosik@lemmynsfw.com
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        The only thing from office that has no competition is Excel. If you type your documents in Word and not in sth like Latex, you are just wasting your time. Same for presentations - they can be done in Latex/Slidev which are both better than Microsoft alternative. No mention needed about Access.

        I get that people use it even though it’s mostly a piece of garbage - they are simply get used to having Word.

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    1 year ago

    Eu commission : Let’s pretend we’re are really going to change something 😜 !

    Us, the spectators : Oh thank gosh, the EU is the one standing up to Big corporations 👍.

    Microsoft : Stop bullying us EU 😭 , we are going to complain to daddy US of Arms again .

    US of Arms: Hey EU, 😡 How about I remind you who is the World Boss !

    EU Commission: Oh sorry sorry, I will tell my big sister the High court to take your side , BFFs again ?! 🤗 🤗

    • tiny_electron@sh.itjust.works
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      1 year ago

      The EU is actually standing up to tech giants: usb-c everywhere, removable batteries in 2027, GDPR and the list goes on and on

      • mtchristo@lemm.ee
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        1 year ago

        These concessions are nothing compared to how the EU neutred and went around their own Legislation and The EU High court rulling on The Privacy shield, and the Illegality of Transfers of EU Citizens data to the US

        Remember all the fuss about Meta (Facebook , Instagram , Whatsapp) leaving the EU if they can’t send users data back to the US. Who did bend at the end ??? The EU.

        • moitoi@lemmy.world
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          The issue isn’t Meta. In the EU like everywhere else, businesses rely on meta. If Meta exit a market, it has economics consequences and businesses will potentially close. The EU aren’t ignorants as we see with the antitrust actions. They will evaluate the risk for the economy before taking a decision.

          But, it still is pending. People are fighting each decision on transferring datas to the USA in court. They win the first round. No doubt, they will win the second and make mandatory the storage of datas inside the EU without exceptions.

          Meta can fuck themselves and we will be happy to see them exit our market.