• Landless2029@lemmy.world
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    3 months ago
    • Ensuring accountability for companies that provide bad service. People shopping for products or services should be able to rely on customer reviews to assess which companies will provide streamlined service and not waste their time. The FTC has proposed a rule that, if finalized as proposed, would stop marketers from using illicit review and endorsement practices such as using fake reviews, suppressing honest negative reviews, and paying for positive reviews, which deceive consumers looking for real feedback on a product or service and undercut honest businesses.

    Wait. No more fake reviews? No more supressing honest negative reviews?

    I’ll believe it when I see it. Let’s see how Amazon/Google/Yelp handle this.

    Let the lobbying commence!