Despite industry pushback, Maryland became the first state to require secure packaging for most gift cards sold at stores. “It will change packaging nationally,” one retail insider predicted.
That still forces customers to report fraud, and then fight whatever refund hurdles the company can implement. Most people will not do the above for a few dollars.
Doing both is an even better situation. Make them fix the packaging to a minimum standard but also put them on the hook for fraud loses.
That still forces customers to report fraud, and then fight whatever refund hurdles the company can implement. Most people will not do the above for a few dollars.
Doing both is an even better situation. Make them fix the packaging to a minimum standard but also put them on the hook for fraud loses.