• LinkOpensChest.wav@lemmy.one
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    1 year ago

    I’m not impressed with Kagi. I was lied to by someone at Kagi when I asked a question about their using geo-location data.

    (Well, technically not lied to, but it was clear they were being deliberately evasive and deceptive, which didn’t impress me much, since it’s a paid service I was considering.)

    Edit.

    Obviously, my take may be biased, so I’ve added screenshots from the exchange I had with Kagi, but I’ve blotted out all names for privacy. Even though this left a bad taste in my mouth, I hope I’m not depicting this unfairly, so now you can decide for yourself.

    Edit: If you’re tempted to respond in bad faith, go annoy someone else. I’m not taking the bait, I’ll just block your ass.

    Edit Part 2: Why do all my comments attract the most insufferable neckbeards?

    A. It’s clear why I found it deceptive since he was being a pedant about what constitutes search results (if a widget is summoned by a search term – which didn’t request it btw – then that widget is part of the results. It’s batshit looney to think otherwise)

    B. But I literally posted screenshots for full disclosure and for the sake of honesty – and I’m still getting losers posting cringe in response. Fucking suburbanite straight white male energy stfu

    C. Get blocked, fuckwits. If I wanted your opinion, I’d ask.

    • Dark Arc@social.packetloss.gg
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      1 year ago

      I don’t think that’s (intentionally) deceptive, it seems like two people talking past each other… I’ve been frustrated with customer support at a lot of places, I don’t take it to mean those places are bad though. Good customer support is expensive and hard.

      Thanks for sharing though, I’ll keep that in the back of my mind.

      Edit: I’m also curious why you care if they serve you geolocated results? That might be part of what the support agent was confused by.

      … also maybe tone it down a bit, I don’t think that other guy was trying to bait you and get you all hyped up.

      • LinkOpensChest.wav@lemmy.one
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        1 year ago

        I want a search engine that does not use any location data whatsoever to manipulate results because I see it as an extremely problematic practice. For example, someone who lives in my area would be more likely to see agencies and interests that align with fascism, since this is a heavily fascist state.

        This, and it doesn’t seem like a big ask to have a search engine solely respond to deliberate input from the user, so I’m not sure why I need to defend searching for such a thing. The agent could have simply disclosed that they do use locational data to provide their services, and I would have moved on. Instead, he tried to dodge the question. Not only that, but he became very pedantic about what constitutes a “search.” In my interpretation, any widgets or any results whatsoever that use locational data would fall under this umbrella. It is needlessly pedantic to claim that it is something else entirely, since as you can see it was presented to me in response to my entering a keyword, a keyword which I might add did not request a widget at all.

      • Linus_Torvalds@lemmy.world
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        1 year ago

        While I feel like that in this case it is a non-problem, I could see while someone would like the ability to de-localize search results. Also agree on the rude aspect, thats just unworthy of such a civil discussion.

    • ram@lemmy.ca
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      1 year ago

      Legitimately, what part of that was deceptive? They outright stated that those specialized widgets you can’t disable. Your post here is far more misleading in comparison.

      • LinkOpensChest.wav@lemmy.one
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        1 year ago

        Why do all my comments attract the most insufferable neckbeards?

        A. It’s clear why I found it deceptive since he was being a pedant about what constitutes search results (if a widget is summoned by a search term – which didn’t request it btw – then that widget is part of the results. It’s batshit looney to think otherwise)

        B. But I literally posted screenshots for full disclosure and for the sake of honesty – and I’m still getting losers posting cringe in response. Fucking suburbanite straight white male energy stfu

        C. Get blocked, fuckwit. If I wanted your opinion, I’d ask.

        • ram@lemmy.ca
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          1 year ago

          the most insufferable neckbeards

          https://lemmy.one/pictrs/image/b7ad3f91-d781-4085-9757-873ed7e6f4ee.jpeg

          he was being a pedant about what constitutes search results

          You mean they were being precisely accurate

          Fucking suburbanite straight white male energy stfu

          I’m not male

          If I wanted your opinion, I’d ask

          You posted to a public forum, but man you’ve really got an attitude about any contest to what you’ve said.