• blurg@lemmy.world
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    7 months ago

    The reactions follow a KFF Health News article published by NPR outlining how licensed brokers’ easy access to policyholder information on HealthCare.gov has led unscrupulous agents to switch people’s policies without express permission. Those agents can then take the commission that comes with signing a new customer.

    The original NPR and also the linked KFF articles are worth reading.